I received the parts and the repairs are made. Thank you for your prompt reply, and I commend you for taking the high road for customer service and making it right. As you know by my previous email this is not my first Walkstool product and it won't be my last. With customer service like yours I will not hesitate to recommend your stool and company to my colleges.
Mike Kirkpatrick
CMI Photography
Billings, Montana
www.cmiphotography.com